The AutoComplete cache can become corrupted over time and might not save new entries. Note: If Outlook is not installed in the default location, you must point to the path of Outlook.exe. Type Outlook.exe /CleanAutoCompleteCache.Start Outlook by using the /CleanAutoCompleteCache switch. Under Send Messages, select Empty Auto-Complete List. Use one of the following two methods to delete the AutoComplete list. Note: If you send a person a new email after you've removed their name from the AutoComplete list, their information will be restored to the list. This entry may still appear in other areas in Outlook (such as search boxes). Selecting X will prevent that name entry from appearing in the AutoComplete list again but won't remove it from your account. When the X icon appears next to the highlighted suggestion, select X to remove the entry from the list, or press the Delete key on the keyboard.When the entry appears in the list of suggestions, move your mouse pointer over the suggestion until it becomes highlighted, but don't select it.Type the first few characters of the AutoComplete entry that you want to remove.Remove AutoComplete list entries one at a time nk2 file, see Import or copy the AutoComplete list to another computer. nk2 files be imported.įor the detailed steps to copy the AutoComplete list, and copy and import an. Outlook 2021, 2019, 2016, 2013, and 2010 store the AutoComplete list as a hidden message in your primary message store. Microsoft Office Outlook 2007 and earlier versions store the AutoComplete list in a nickname (.nk2) file on the disk. Make sure that the Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines box is checked. Scroll approximately halfway down until you see Send messages. To access the AutoComplete setting, follow these steps: For information about how to increase the limit, see Change the limit for the AutoComplete list. If a large nickname cache becomes corrupted, it will be unusable and you could lose many cached entries. Because this configuration is untested, we don't recommend it. You can increase the limit for the nickname cache.For information about how to do this, see Remove AutoComplete list entries one at a time. You can proactively remove AutoComplete list entries that you no longer need.To avoid this situation, you can use the following general approaches: Therefore, you might find that some names are unexpectedly removed from your nickname cache. ![]() ![]() It does this based on the process of usage weighting. After you reach this limit, Outlook uses an internal algorithm to determine the best names to remove from the list. ![]() ![]() Outlook limits the number of entries that you can save in the AutoComplete list. This app maintains its own AutoComplete list. Note: The AutoComplete list for Outlook is specific to Outlook and is not shared with Outlook on the web. The list contains SMTP addresses, LegacyExchangeDN entries, and display names for people to whom you have sent mail previously. The AutoComplete list, also known as the nickname cache, is generated automatically when you send email messages from Outlook. The list is used by both the automatic name-checking feature and the automatic completion feature. Microsoft Outlook maintains the AutoComplete list. In this specific scenario, only two sections of this article apply: “Enable the AutoComplete feature” and “Remove AutoComplete list entries one at a time.” Beginning in Outlook for Microsoft 365 Version 2202 (Build 14931.20604), if you’re connected to an Exchange Online mailbox, the suggestions list for the To/Cc/Bcc lines when you compose a message is powered by Microsoft Search. Exchange Online provides some search features through Microsoft Search.
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